About CompassionCare Concierge


Meet Carrie Jackson, Founder & Lead Phlebotomist
I started CompassionCare Concierge because I kept seeing the same problem: people who needed labs were being told “just go to the lab,” and no one was asking if they could. I wanted to build a service that says, “You’re not an inconvenience. We will come to you. We’ve got you.” This isn’t just bloodwork for me. This is care.

Woman wearing a pink shirt smiles, standing on a wooden bridge, outdoors.
Compassionate, Advocate, Gentle, Precise

I’m the founder and CEO of CompassionCare Concierge, a phlebotomy patient service center and mobile phlebotomy service in Diamond Bar, serving clients across Los Angeles, Orange, San Bernardino and Riverside counties. We bring lab work directly to you — home, office, or bedside


I created this because I kept seeing the same problem in healthcare: people were told “just go to the lab,” even when that wasn’t realistic. Some patients are recovering from surgery. Some are high-risk or immunocompromised. Some don’t drive. Some have anxiety or medical trauma and just need someone to slow down and be gentle. I didn’t think “sorry, that’s the system” was good enough.

So I built a service that says: We’ll come to you. We’ll treat you with respect. We’ll take care of it.


Every draw is performed by a licensed California phlebotomist. We handle everything — standard lab orders (Quest, Labcorp, hospital), specialty kits (Natera, Rupa, research), labeling, temperature control, and delivery. We do it the right way so your provider gets clean, accurate samples without you spending hours in a waiting room.


For clinics and providers, we act like an extension of your team. We cover in-home draws, overflow support, and specialty kit handling so your staff doesn’t have to chase labs or call couriers all day. For patients, you get private, professional care in a calm, safe environment: yours.


CompassionCare Concierge is built on something simple:

Care should feel human. Care should be convenient. Care should meet you where you are.


That’s what we do.

SERVICES


Licensed, gentle experts

California-licensed CPT phlebotomists; 

Warmth, positioning, butterfly needles on request, “two sticks then escalate.”

Transparent by design

Clear, Transparent visit + pricing; HSA/FSA accepted. Easy booking. HIPAA-safe process. Labs bill testing separately.

Cleaner results, fewer redraws

CLSI-standard technique, double-ID labels, correct order of draw, temperature-controlled transport.

Fast turnaround

In-home or office visits with tight arrival windows, early/late/weekend options. Same-day specialty-kit shipping when collected before cutoff.